Shortly after the launch of the iPhone 17 Pro, a wave of images and videos surfaced online, revealing scratches on the device's back. Many speculated that these marks were caused by the aluminum material beneath the surface, leading to concerns about durability. In response to this issue, Apple appears to have implemented an unexpected yet cost-effective solution.
An Unexpected Solution
According to reports from Bloomberg, Apple has advised retail employees on how to tackle scratches found on display models. The company suggested using a mixture that includes salt as part of their cleaning routine. “In recent days, Apple corporate reached out to store staff instructing them to clean demo units more frequently with a salt-based solution,” Bloomberg noted.
If you don’t have access to Apple's specific cleaning mix, you can create your own using regular salt and water. Dylan McDonald from 9to5Mac tested this method on his dark blue iPhone 17 Pro and found it effective in reducing visible marks on the glass surface.
“I combined water with some sea salt and it actually worked,” he shared in his findings. However, he cautioned against making this a regular practice since repeated use coudl lead to corrosion of aluminum if deep scuffs are present. For those facing issues with their devices, reaching out for support from Apple or investing in a protective case is advisable.
Understanding the Issue
The emergence of reports regarding potential “scratchgate” problems with the iPhone 17 Pro prompted some users to notice that Apple had begun covering MagSafe stands in stores with silicone rings for added protection. Later clarifications revealed that these scratches were primarily due to wear and tear from older MagSafe stands rather than defects in new devices.
A user tweeted about their experiance: “Demo unit iPhone 17 Pro scratches on day one… (it’s not even been 24 hours yet). Use a case instantly if you don’t want issues like this.” This sentiment reflects growing disappointment among early adopters regarding build quality.
As reported by 9to5Mac, Apple clarified that what appeared as scratches were actually material transfers from worn magsafe stands onto phones—a problem easily resolved through proper cleaning methods. It turns out these older stands affected not only new models like the iPhone 17 Pro but also previous versions such as those from the iPhone 16 series.
Protect Your Investment
If you're planning on purchasing an iPhone 17 Pro or already have one in hand, it's wise to inspect your MagSafe charger closely for any signs of wear before use. To keep your phone looking pristine and avoid unsightly marks altogether, consider investing in a protective case right away—this is advice I’ve learned through personal experience over time!
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