Telus and Bell have announced plans to discontinue 3G service in certain areas of Manitoba, hinting at a nationwide shutdown across Canada.
Bell's Transition from 3G
Bell has launched a dedicated support page, stating, “Later this year, we’ll begin the process of phasing out our 3G/HSPA network to enhance our 4G/LTE and 5G services. This change will impact users with 3G/HSPA devices and also those using non-VoLTE (Voice over LTE) compatible devices.”
According to Bell, customers in Manitoba will lose access to their 3G network on December 31, 2025. Users must upgrade to newer devices that support voice over LTE (VoLTE). Additionally, it’s vital for customers to know that if their device dose not support LTE, they will also lose access to emergency services like dialing 9-1-1.Just because a device supports LTE doesn’t mean it supports VoLTE. Moreover, not all VoLTE-enabled devices are guaranteed compatibility.
While Bell stops short of explicitly stating its intention for a full-scale shutdown of its Canadian-wide 3G service, the company does encourage users: “We strongly recommend all our customers start planning their transition to next-generation devices that support either the new VoLTE or the latest in mobile technology with our offerings in both the LTE and upcoming generations.”
Similar to Rogers, Bell plans on charging some customers who need continued access to their outdated technology a monthly fee of $3.
The Telus Shutdown Plan
The approach taken by Telus mirrors that of Bell but unfolds in two distinct phases. the first phase targets rural regions around Winnipeg and Brandon set for December 31, 2025.
The second phase will affect urban areas like Winnipeg and Brandon on March 31, 2026.For detailed facts about affected locations and maps illustrating these changes visit Telus’ website here.
As soon as the shutdown begins rolling out for these areas, users must switch over to new devices capable of supporting VoLTE technology. To check if your current device is compatible with this service visit Telus’ dedicated VoLTE page. You’ll need your device’s IMEI number handy when you do so.
You can find comprehensive details regarding Telus' transition away from its older network on their support page where they mention: “All new phones sold by TELUS since January of this year or later—and most models available across Canada—will function seamlessly on TELUS's VoLTE network.”
A Broader Context: The Shift Away from Legacy Networks
Rogers along with Freedom Mobile , have already initiated similar steps towards shutting down their own networks during this summer season. Many telecom providers across the United States have also completed similar transitions away from outdated technologies.
The CRTC has published an informative fact sheet about the impending shutdowns , which can be found online for those seeking more information.
Certain models such as some older OnePlus phones may face challenges due to these changes; specifically regarding issues related directly linked with Rogers' discontinuation efforts.If you own an older phone model from Rogers or other brands not typically sold through Canadian carriers be sure you're aware before making any decisions moving forward!
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