Rogers Customers Lose Access to CTV and CTV2 Content
Rogers customers can no longer view certain content from CTV and CTV2 online. This change has left many users frustrated, as they are unable to watch shows they previously enjoyed.
User Reports on Social Media
On a popular subreddit dedicated to Rogers,one user expressed their disappointment about not being able to access older episodes of Night court. They shared a screenshot showing that the episodes were locked in the CTV app.
In another image,the user included a message from the CTV website explaining the situation. The message stated:
“Regrettably, Rogers has chosen to stop providing access to CTV and CTV2 content for its customers through ctv.ca and the CTV app. However, you can still watch live channels of both networks using your set-top box. New episodes of many favorite shows will remain available without needing an account or subscription. Additionally, all specialty channels like CTV Comedy Channel and USA Network will still be accessible for subscribers.”
Customer Reactions
many users on Reddit questioned why this change occurred. Some speculated that it might be due to a licensing disagreement between Rogers and Bell, which owns CTV.
A spokesperson for Rogers commented on these changes by saying that they regularly assess their services based on customer viewing habits. They mentioned that adjustments sometimes reflect shifts in what viewers want.
Options for Xfinity TV Customers
the representative also noted that customers with Rogers Xfinity TV can record shows from any linear channel using the Rogers xfinity app for platforms like Global and Citytv. Furthermore, Canadian viewers often have access to content directly through providers' websites or apps without needing a subscription shortly after airing.This situation highlights ongoing challenges in media access among different service providers in Canada.
Conclusion
Rogers’ decision affects how customers interact with popular streaming services like CTV and its sister network,leaving many seeking answers about future accessibility options.
