Every time my father needs to order his favorite perfume,manage his online banking,or book a ride,he turns to my siblings for help with his phone. For him and many others, modern technology feels like a confusing digital maze.
To bridge this gap,Lyft has introduced a new service aimed at older adults called Lyft Silver. This feature exists within the main app but offers a much simpler interface and additional accessibility options.
How Lyft Silver Functions
Using Lyft Silver is straightforward. Users simply open the Lyft app, tap on the “You” option in the bottom right corner, and select Lyft Silver. This action transforms the app into an easier format with fewer choices and larger text.The font size increases by 1.4 times compared to the standard version. The home screen features just two buttons: one for booking rides and another for scheduling them. The aim is to minimize distractions that could lead to confusion or mistakes.
For those moments when older riders need help, there’s an easy-to-find “get Help” button located in the top right corner of the screen. Pressing it connects users directly to a customer service agent available from 8 AM to 9 PM EST.
Unique Features of Lyft silver
When it comes to ride options under Lyft Silver, users can choose between Standard and Extra Comfort rides only. The company has established specific guidelines for vehicles used in this service tailored for seniors.
As an example, cars must have a step-in height no greater than 18 inches and seat heights should also not exceed this limit. Additionally, vehicles must be spacious and agreeable; trucks or sports cars are not allowed in this program.
Once a ride starts, details can be shared with trusted contacts like caregivers or family members for added security during travel. In its initial rollout phase starting May 5th in the united States,Lyft will offer discounts through partnerships with organizations such as AltaMed and Urban League aimed at supporting older riders.
Lyft Silver will be available within both Android and iOS versions of their main app during early access testing phases. Participants can share invites or gift links via SMS with their loved ones so they too can benefit from this new feature designed specifically for seniors.
