Serious Recall: AnkerS PowerCore 10000 Power Banks
Anker has announced a significant recall affecting over one million of its PowerCore 10000 power banks due to potential overheating issues. this defect poses a serious risk, as it could lead to fires and burns.
The company has reported receiving 19 incidents involving fires and explosions linked to these power banks, which utilize lithium-ion batteries.Among these reports, two involved minor burn injuries that required medical treatment. Additionally, ther were 11 cases of property damage amounting to more than $60,000, as noted by the U.S. Consumer Product Safety Commission.
In total, approximately 1,158,000 units are affected by this recall.These devices were sold online in the United States through various platforms including Anker’s own site, Amazon, Newegg, and eBay from June 2016 until December 2022 at a price point around $27.
Immediate Action Required for Owners
if you own an anker PowerCore 10000 power bank that might be part of this recall, it’s crucial to stop using it right away and follow the steps outlined below for obtaining a free replacement.
steps to Take
- Identify Your model: First things first—check your model number. The affected units are specifically those labeled with model number A1263, which can be found on the bottom of your device.
- Replacement Process: If you discover that your unit is indeed faulty, don’t worry about sending it back to Anker; they have made the process simple. You will need to take a clear photo showing both the model number and serial number on your device along with your name written down next to it.Make sure you also include today’s date in the picture along with “recalled” marked clearly on the power bank using permanent ink.
- No Receipt Needed: While having proof of purchase may help expedite things during this process if available; it's not mandatory for participating in this recall program.
- sensible Disposal: Do not dispose of your recalled power bank in regular trash! Lithium-ion batteries can pose fire hazards if thrown away carelessly.Check with local waste management services about safe disposal options or find out if they accept hazardous household waste (HHW).
Your Options for Support
If you have any questions or need further assistance regarding this recall from Anker's team directly: feel free to reach out via their toll-free hotline at 800-988-7973 between Monday through Friday from 6 a.m. until 5 p.m PT or send them an email at [email protected] for additional guidance.
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