Just weeks after recalling a power bank due to overheating concerns that could potentially cause fires and burns, Anker has announced another recall affecting five additional models for the same safety issue.
This week, Anker released a statement online indicating that during routine safety inspections of its power banks, they discovered a possible problem with lithium-ion battery cells sourced from one specific supplier.
Which Anker Power Banks Are Involved?
- anker Power Bank (10K, 22.5W) — Model A1257
- Anker Power Bank (20,000mAh,22.5W,Built-In USB-C Cable) — Model A1647
- Anker MagGo Power Bank (10,000mAh,7.5W) — Model A1652
- Anker Zolo Power Bank (20K, 30W, Built-in USB-C and Lightning Cable) — Model A1681
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
it’s crucial to understand that not every unit of these models is affected by the recall.
How can You Determine If Your Device Is Recalled?
If your anker power bank matches any of the model numbers listed above, you’ll need to check its serial number to confirm if it’s part of the recall. To do this:
- Visit Anker's website and click on the designated link for recalls.
- Enter your device's serial number in the verification tool provided on their site.
Anker advises users to pay close attention when entering their serial numbers. Characters like “1,” “L,” “l,” “2,” and “Z” can be easily confused with others such as “0” (zero) or “O” (the letter). Notably, affected serial numbers will not include letters “O” or “I.”
If My Device Is Recalled—What Should I Do?
- Stop using it right away: Discontinue use immediately if your device is confirmed as recalled.
- File a claim: Complete the recall claim form available on Anker’s website.
- No disposal yet: Hold off on throwing away your power bank until you receive confirmation regarding your eligibility for replacement or refund.
Safely Disposing of Your device
If you need to dispose of an affected power bank after confirming its status in the recall process:
- Your local household hazardous waste collection center may accept it; contact them first for guidance on proper disposal methods.
I Think My Device Works fine—Can I Keep Using It?
No way! According to Anker's guidelines: continuing usage poses serious risks including overheating and potential fire hazards. It's best not to take any chances with recalled devices!
A Quick Look Back at Last Month’s Recall
This isn’t the first time Anker has faced issues related to safety; last month they recalled over one million units of their popular PowerCore 10000 due to similar fire risks associated with overheating batteries. This ongoing concern highlights how important it is for consumers always to stay informed about product recalls from manufacturers they trust!
