Canada’s Shift from 3G Networks
Several major mobile carriers in Canada are moving away from 3G networks. While most users may not notice any changes, those with older devices could face issues.
Transition to VoLTE
Once your carrier shuts down its 3G service, you will need to use voice over LTE (VoLTE) for calls. Unfortunately, many older phones do not support this feature.
For example, OnePlus devices running OxygenOS versions later than 14 cannot access VoLTE due to software limitations. it remains uncertain if other brands or older models will encounter similar problems, but it is likely that less popular manufacturers may also be affected.
Carrier Shutdown Timelines
Rogers is the first of the three major carriers to discontinue its 3G service on July 31. Bell plans to follow suit in October, while Telus aims for a December shutdown.
Rogers has stated that it intends for all phones made in 2019 and later to access VoLTE once the transition occurs this summer. However, there seems to be some confusion among customer support representatives regarding which devices will be compatible after the switch.
Conflicting Information About Compatibility
A post on Reddit indicated that a Fido customer service agent claimed all OnePlus phones would lose VoLTE access on their network. In contrast, Rogers informed us that this information was incorrect.
OnePlus confirmed that its OnePlus 9 series and earlier models no longer receive software updates and thus won’t gain volte compatibility. However, they plan an update for OnePlus 10 and newer models so these can work with VoLTE across major Canadian networks. This means some newer OnePlus phones might still lack support due to insufficient updates from the company rather than issues with Rogers’ network itself.
Possible Workarounds
Some users have found potential solutions; one individual reported calling Fido while claiming they had an iPhone and regained functionality on their account. Others are adjusting their network settings using third-party applications for better compatibility. Still,switching to a newer phone is advisable for most users—especially those with older OnePlus devices.
Broader Implications
This situation may extend beyond just OnePlus smartphones; other lesser-known brands not sold widely in Canada could face similar challenges as well as tourists using foreign devices here. This issue isn’t unique to Canada; many countries are experiencing similar transitions as they phase out outdated 3G technology.
if you own an older device or one from a less common brand, consider upgrading soon before these changes take full effect across Canadian networks.
