Telus and Bell Clash Over Fibre Network access
The ongoing rivalry between Telus and Bell has taken a new turn, focusing on access to fibre networks and accusations of sabotage. Telus, based in Vancouver, has accused Bell of considerably impairing it's ability to attract new fibre internet customers. This claim was made in a formal request submitted to the Canadian Radio-television and Telecommunications Commission (CRTC) on January 20.
While many details from this filing were kept confidential, it is known that Telus relies on Bell’s fibre network for wholesale internet services in Ontario and quebec—an arrangement that Bell has not supported enthusiastically. In its application, Telus urged the CRTC to intervene, asserting that Bell is intent on harming both their company and competition as a whole.
bell's Response: Denial of Allegations
In response to these claims filed with the CRTC on January 26, Bell rejected Telus’ assertions outright. The company labeled telus as “blatantly dishonest,” accusing them of creating an exaggerated crisis. According to Bell, any issues stemmed from a temporary technical glitch rather than any deliberate action against Telus.
Although specific details were redacted from the filings, sources familiar with the situation revealed that the main issue involved a gateway access service (GAS) portal used by Telus for providing fibre services in Ontario and Quebec. Insiders indicated that late on January 14, Bell allegedly shut down this portal. This action disrupted Telus' ability to process orders for fibre internet services as well as handle customer support inquiries. Some believe this move was retaliatory due to ongoing disputes over wholesale arrangements in Western Canada.
The Back-and-Forth Continues
This suspicion finds some support within statements made by Bell itself; they argued that Telus had not yet provided an adequate system for reselling their internet services in Alberta and British Columbia. In comments reported by The Globe and Mail, representatives from bell accused their rival of putting consumers at a disadvantage by failing to offer an effective activation process.
In October last year, it was announced that bell intended to broaden its fibre internet offerings into Western Canada using infrastructure provided by Telus; however, no official launch has occurred yet.
A New Filing Emerges
On January 28th,following up on previous claims made against them by Bel,lTel us filed another document with the CRTC disputing those allegations once again.They pointed out that if there were indeed issues affecting service delivery or functionality for customers at any point during this period,Bell could have sought assistance through proper channels but chose not too instead.
No comment From Either Side
Nobody seems eager talk about these matters publicly either.Tel us did not respond after multiple attempts while representatives from Bel l only stated they are still fulfilling all customer orders along with providing necessary support .
A History of Disputes
This isn’t just another chapter in their long-standing feud over broadband access; it’s part of an ongoing saga filled with legal battles too! Last summer saw both companies suing each other regarding television service disputes where Bel l claimed T el us trained salespeople improperly sell unlicensed IPTV products across Ontario & Quebec territories . A month later,T el us countered those accusations claiming anti-competitive behavior coming directly from B ell itself!
< p > As we watch how things unfold between these two telecom giants ,it becomes clear there’s more than just business at stake here – consumer interests hang precariously amidst corporate rivalry!
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