Telus to Raise Prices for Wireless and Internet Services
Starting in february, Telus will implement price increases for certain wireless and internet customers. This news has sparked a wave of complaints on social media as users express their frustration over the hikes.
Details of the Price Increases
In response to inquiries about these changes,Telus confirmed that both wireless and internet/TV customers would see higher bills in February and March. Specifically, some legacy month-to-month wireless plans will experience a $7 increase starting with the next billing cycle in February. Following this, some month-to-month internet and Optik TV customers will face a $5 increase beginning in March.
The company stated: “Beginning in February, TELUS customers on select legacy month-to-month rate plans will see a $7 increase on their next billing cycle.Affected customers can avoid this increase by taking advantage of any of our in-market monthly rate plans that best suit their needs and budget.”
This new pricing structure aims to encourage users to switch to current monthly rate plans that offer benefits like a five-year price lock along with 5G+ data speeds and unlimited Canada-wide talk and text.
A Closer Look at New Plans
The new plan options include features such as 100GB of 5G+ data (with speeds capped at up to 2Gbps) for $75 per month. This plan also provides unlimited long-distance calls to 27 countries. Customers who opt for automatic bank payments can enjoy an additional discount, bringing the cost down by $10; those who prefer not to use this method will pay $85 rather.
This shift comes after discussions within Telus about raising prices further in upcoming years as part of an effort to boost its average revenue per user (ARPU), which has remained relatively stable around the $57-59 range for several years now.
Customer Reactions Amid Job Cuts
The timing of these price hikes raises eyebrows sence Telus is also reducing its workforce across Canada.Recently, they announced buyouts affecting around 700 employees while continuing previous layoffs over recent years. Many Canadians may find it hard to accept higher prices when service quality appears compromised alongside job cuts.
Alternatives Available for consumers
If you’re looking for more affordable options than what Telus offers right now, Freedom Mobile stands out as an alternative provider promising no price increases as long as you stay subscribed. They provide competitive pricing with better value—like their popular plan offering 60GB across Canada, the U.S., and mexico at just $39/month or even a robust option featuring 100GB at only $59/month.
if switching from Telus seems daunting but you still want similar services without breaking the bank, consider Public Mobile—a subsidiary owned by Telus itself—which offers comparable plans that might be more budget-friendly than sticking with conventional offerings from its parent company.
A Shift Towards Value-Driven Choices
This situation highlights how notable it is for consumers today not only to seek out reliable service but also value-driven choices amidst rising costs from major carriers like Telus. As competition heats up among providers aiming for customer loyalty through better deals or consistent pricing strategies—it's clear there are alternatives worth exploring if you're feeling squeezed by your current provider's rates!
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